Responsible Gaming at fdbaji — Because Your Wellbeing Comes First
fdbaji believes that gaming should be a source of entertainment, not stress or hardship. We provide a full suite of responsible gaming tools — including deposit limits, session reminders, time-out periods, and self-exclusion — to help every player in Bangladesh stay in control of their gambling activity at all times.
Strict 18+ Verification
Every fdbaji account must pass KYC age verification before any real-money activity is permitted. We take underage gambling seriously.
Flexible Deposit Limits
Set daily, weekly, or monthly deposit caps in Bangladeshi Taka directly from your account settings to keep spending within your personal budget.
Session Time Reminders
Configure automatic session time reminders so fdbaji alerts you when you have been playing for a set period — helping you take regular breaks.
Self-Exclusion
Request a temporary or permanent self-exclusion at any time. Our support team will action your request promptly and close access to your account.
Reality Checks
fdbaji displays a running balance of your session wins and losses so you always have a clear, honest picture of your actual financial position.
Dedicated Support Team
Our responsible gaming specialists are available around the clock. Contact us at [email protected] for confidential, non-judgmental assistance.
Our Commitment to Responsible Gaming
At fdbaji, we are committed to providing a safe, fair, and transparent gaming environment for every player in Bangladesh. While we want our platform to be exciting and rewarding, we recognise that gambling carries inherent risks and that some individuals may be more vulnerable than others to developing harmful patterns of play. Responsible gaming is therefore not a box-ticking exercise for fdbaji — it is a core operational principle embedded in how we design our platform, train our staff, and engage with our players.
Our responsible gaming framework is built on four pillars: prevention (age verification, player education), awareness (reality checks, session reminders, balance displays), intervention (proactive outreach to players showing signs of distress), and support (self-exclusion tools, limit-setting, referral to professional help). Every feature on this page reflects our genuine investment in player wellbeing, not just regulatory compliance.
fdbaji treats all responsible gaming requests — whether a deposit limit adjustment, a time-out request, or a permanent self-exclusion — with the highest priority. These requests are actioned by our dedicated team, not queued behind routine support tickets. We understand that the moment a player reaches out for help is a critical moment, and we respond accordingly.
Age Restriction Policy
The fdbaji platform is strictly for adults. 18+ No person under the age of 18 may register an account, make a deposit, or participate in any real-money game or betting activity on fdbaji.net. This policy is non-negotiable and is enforced through mandatory KYC (Know Your Customer) identity verification before any real-money activity is permitted.
During the account registration process, every new fdbaji player is required to declare their date of birth and confirm they are aged 18 or above. Following registration, fdbaji conducts document-based age verification by requesting a copy of a government-issued photo ID — such as a Bangladesh National ID card, passport, or driving licence. No deposits or withdrawals are processed until age verification is complete and confirmed.
Protecting Minors
If you share a device with younger family members, we strongly encourage you to use device-level parental controls or browser filtering tools to prevent access to gambling websites. Do not share your fdbaji account credentials with anyone, including family members. Your account is personal and must be used only by you.
If fdbaji detects or receives a credible report that an underage individual has accessed the platform, we will immediately suspend the account, reverse any deposits to the source payment method (net of any winnings derived from bonus funds), delete the personal data of the minor as soon as legally permissible, and report the incident through our internal compliance process. If you suspect a minor has registered an account, please contact us immediately at [email protected].
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself or in someone close to you. Unlike many other lifestyle problems, the warning signs of harmful gambling are often financial and behavioural rather than physical, which means they can go unnoticed for longer. fdbaji wants every player to be informed about what to look for.
Gambling becomes a problem when it stops being a leisure activity and starts to feel compulsive — when you feel unable to stop, when you chase losses, when you spend money you cannot afford to lose, or when gambling begins to interfere with your relationships, work, or mental health. If any of the following patterns sound familiar, we encourage you to use our responsible gaming tools or seek professional support.
Chasing Losses Placing larger bets to try to recover money you have already lost, often leading to a cycle of escalating losses.
Neglecting Responsibilities Missing work deadlines, neglecting family obligations in Dhaka or elsewhere, or skipping social commitments because of gambling sessions.
Borrowing to Gamble Taking loans, borrowing from friends or family, or using bKash/Nagad credit facilities to fund gambling activity.
Hiding Gambling Activity Lying to family members about how much time or money you spend gambling, or feeling the need to gamble in secret.
Gambling to Escape Using gambling as a way to cope with stress, anxiety, loneliness, or difficult emotions rather than for entertainment.
Inability to Stop Repeatedly trying to cut down or stop gambling without success, or feeling restless and irritable when you try to reduce your play.
Self-Assessment Questionnaire
The following questions are adapted from widely used responsible gaming screening tools. Answer each question honestly — your responses are for your own personal reflection only and are not submitted to fdbaji or any third party. If you answer "Yes" to three or more questions, we strongly encourage you to consider using our self-exclusion or limit-setting tools, and to seek support from a professional helpline.
Q1 Have you ever spent more money gambling than you originally planned to spend in a single session?
Q2 Have you ever returned to gambling the following day to try to win back money you lost the day before?
Q3 Have you ever borrowed money — from a person or a service — specifically to fund gambling activity?
Q4 Has gambling ever caused you to neglect your work, studies, or family responsibilities?
Q5 Have you ever felt the urge to gamble more frequently or with larger stakes in order to achieve the same level of excitement?
Q6 Have you ever felt restless, anxious, or irritable when you tried to reduce or stop gambling?
Q7 Have you ever hidden your gambling activity, or lied to someone close to you about how much time or money you spend gambling?
Q8 Have you ever gambled as a way to escape from stress, worry, personal problems, or feelings of depression or loneliness?
Responsible Gaming Tools
fdbaji provides a comprehensive set of responsible gaming tools that every registered player can access directly from their account settings or by contacting our support team. These tools are provided free of charge and can be activated at any time. There is no waiting period before a restriction takes effect — limits and exclusions are applied immediately upon confirmation.
Deposit Limits
Set a maximum amount you can deposit over a daily, weekly, or monthly rolling period. Once your limit is reached, further deposits are blocked until the period resets. Decreasing a limit takes effect immediately; increasing a limit requires a 24-hour cooling-off period to prevent impulsive changes.
Loss Limits
Cap the total amount you are permitted to lose over a defined period. If your net losses reach your set threshold before the period ends, further real-money gameplay is suspended until the period resets. This tool is particularly effective for players who find deposit limits alone insufficient.
Session Time Limits
Define the maximum length of a single gaming session. When your session limit is reached, fdbaji will display a prominent reminder and, if you choose, automatically log you out. Session limits reset once you return to the platform after a break, ensuring you are conscious of how long each session lasts.
Reality Checks
Enable regular pop-up notifications at intervals you choose (every 15, 30, or 60 minutes) that display your net session result — how much you have deposited, wagered, and won or lost since you logged in. Reality checks help counteract the immersive nature of online gaming by presenting objective financial data.
Take a Break
Request a short-term break from gambling of 24 hours, 48 hours, 7 days, or 30 days. During a break period, your account remains open but real-money gameplay and deposits are suspended. All promotional communications are paused for the duration of your break.
Self-Exclusion
Request a formal self-exclusion for a defined period (3 months, 6 months, 1 year, 5 years) or permanently. Self-exclusion closes your account to real-money activity, freezes all marketing communications, and — where technically possible — blocks re-registration attempts using the same identity details. See Section 7 for full details.
Deposit & Loss Limits
Deposit and loss limits are the most commonly used responsible gaming tools on fdbaji, and for good reason — they provide a hard financial boundary that prevents overspending before it occurs, rather than requiring willpower at the moment of impulse. Every fdbaji player is encouraged to set these limits at the time of registration, even if their initial deposit amounts are modest.
How to Set a Deposit Limit
Log in to your fdbaji account and navigate to the Responsible Gaming section of your account settings. Select "Deposit Limits" and choose the period (daily, weekly, or monthly). Enter your desired limit amount in Bangladeshi Taka — for example, ৳2,000 per day or ৳10,000 per month. Confirm your selection. The limit takes effect immediately. Your deposit options on the cashier page will reflect your remaining allowance for the current period at all times.
Adjusting or Removing a Limit
Reducing a deposit limit is always instant — if you decide you need a tighter cap, the new lower limit takes effect the moment you save it. Increasing a deposit limit, however, is subject to a mandatory 24-hour cooling-off period. This delay is intentional: it gives you time to reconsider whether the increase is genuinely in your best interest rather than a reaction to a losing session. If you request a limit increase and then change your mind within the 24-hour window, you can cancel the increase request at any time before it takes effect.
Loss Limits in Practice
A loss limit works differently from a deposit limit: it tracks your net gambling losses (deposits minus withdrawals and current balance) rather than the raw amount deposited. For example, if you deposit ৳5,000 and win ৳3,000, your net loss position is ৳2,000 — not ৳5,000. This makes loss limits a more precise tool for players who want to cap the actual financial damage of a session, rather than just the amount they put in. Loss limits follow the same adjustment rules: decreases are immediate, increases require 24 hours.
Self-Exclusion & Time-Out
Self-exclusion is the most powerful responsible gaming tool available on fdbaji. It is designed for players who feel that their gambling has reached a point where they need a significant period away from the platform — or who wish to stop gambling permanently. fdbaji takes self-exclusion requests extremely seriously and actions them as a top priority.
Time-Out Periods
A time-out is a short-term break designed for players who need a pause rather than a full exclusion. Time-out options available at fdbaji are:
- 24 Hours — a single-day cooling-off period for players who feel they need a break after an intense session.
- 48 Hours — a two-day pause, suitable if you feel you have been playing too frequently over recent days.
- 7 Days — a one-week break, appropriate if you want to reset your habits and reassess your approach to gambling.
- 30 Days — a month-long break, our most extended time-out option before formal self-exclusion.
During any time-out period, your account is suspended for real-money activity, all promotional emails and SMS messages are paused, and you cannot re-open the account until the period has elapsed. At the end of the time-out, access is restored automatically — no action is required from you, but no action is forced on you either.
Formal Self-Exclusion
A formal self-exclusion is a binding commitment between you and fdbaji to block access to your account for a defined minimum period. Self-exclusion durations available at fdbaji are 3 months, 6 months, 1 year, 5 years, and Permanent. A permanent self-exclusion cannot be reversed under any circumstances.
To request a self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and state your preferred exclusion period. Our team will confirm the exclusion within 24 hours and close your account to real-money activity immediately upon receipt of your request — you do not need to wait for the confirmation email before the exclusion begins. During a self-exclusion period, fdbaji will not accept any re-registration attempt made using the same identity details.
What Happens to Your Balance
If you have a positive real-money balance at the time of your self-exclusion request, fdbaji will process a full withdrawal of that balance to your registered payment method (bKash, Nagad, Rocket, Upay, or bank account) within the standard withdrawal processing window. Bonus funds that have not yet met wagering requirements will be forfeited upon self-exclusion, in line with our Terms & Conditions.
Getting Help & Support Contacts
Reaching out for help with a gambling problem takes courage, and fdbaji is here to support you at every step. If you feel that gambling is affecting your financial stability, mental health, or personal relationships, please do not wait until the situation becomes more serious. Contact us directly or reach out to a professional support service — all of the options below are confidential.
Contact fdbaji Responsible Gaming Team
Our dedicated responsible gaming specialists are available 24 hours a day, seven days a week. When you contact us about a responsible gaming matter, your message is routed directly to a trained team member — not a general support queue.
- Email: [email protected] — include "Responsible Gaming" in the subject line for priority routing.
- Live Chat: Available on the fdbaji website — type "responsible gaming" to be immediately connected to a specialist agent.
- Response Time: All responsible gaming emails are acknowledged within 2 hours and fully resolved within 24 hours.
Professional Support Organisations
fdbaji encourages any player who is struggling with problem gambling to seek support from a professional counselling or helpline service. The following types of organisations provide free, confidential support:
- Mental health helplines available in Bangladesh can provide immediate counselling for gambling-related stress, anxiety, and financial distress.
- Gamblers Anonymous operates peer-support groups internationally; meetings and online resources are available in many languages and regions.
- GamCare (gamcare.org.uk) provides free information, advice, and counselling for anyone affected by problem gambling worldwide.
- BeGambleAware (begambleaware.org) offers a wealth of self-help resources, a confidential helpline, and a live chat support service.
Supporting a Friend or Family Member
If you are concerned that someone close to you — a family member in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh — is struggling with a gambling problem, fdbaji's support team can advise you on how to approach the conversation and what resources are available. You can also contact us on behalf of a person you are concerned about: we will treat your enquiry with full confidentiality and advise on the most appropriate next steps, including how to request a third-party exclusion in appropriate circumstances.
Ready to Enjoy fdbaji Safely?
Set your limits, know your boundaries, and enjoy fdbaji's games as entertainment. Cricket, slots, casino — all within your control. 18+